Our Reviews

They were very friendly good, and customer service. I needed an oil change and a fuel sensor was going off in my Chevy app. About two hours later they had me walking out the door with my car with everything all good.

Great people

Everyone is very friendly and the service is done within their estimated time-frame.

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My sales representative, Jason, did an excellent job.

Although nothing was found wrong, I was treated with respect and was given great customer service.

The whole team at the dealership was super helpful. We had gone in hoping to test drive the new Traverse, only to find that it wasn't on the lot. Greg talked to us about other options, but wasn't pushy, which I appreciated. As soon as the Traverse came in, Greg called to let me know and we came out the next day to test drive and purchase the car. They were super patient and helpful when it came to paying for the car. This was my first car buying experience, and I've always heard how it can be a super stressful experience, but honestly, they made it super easy

It was a nice purchasing experience. The transaction was smooth. Greg is knowledgeable and friendly.

Great people working there

Very quick service and nice relaxing area to wait in

I am happy to get good service, made easy for me!

Great job

Great service and friendly people.

Fast, efficient and professional. Clean waiting area.

Kobi and team are fast and efficient. The very best!!!!

Appointment for oil change and comp. upgrade finished before quoted time, much apricated!!!

Everything was good. Thanks

Isaac was wonderful. Very easy to work with. I highly recommend him to any one.

Very friendly and very fast and efficient

Noticed carpet was wet on front passenger floor. Unsure of what caused water leakage.

It was good.

Everything went as expected

There was a mix up with what time my appointment was to take place. But they got my Truck right in and all went well.

Steven was our Sales Person and was very helpful and happy to help us find the truck we were looking for. He was very knowledgeable about the new trucks and even offered to look around to help us if we wanted more options. He is a great addition to your sales team. This is the third Chevrolet I have bought from your dealership. We love to keep it local.

Chris was amazing! Very knowledgeable. Very willing to help with any issues that arise! He was very easy to talk to. Very kind. When we are in the market again for a new vehicle Chris will be the first one we reach out to.

Your salesman was very courteous and gave us a good estimate of sale for our vehicle. We had already determined to get another bid from Salem Chevrolet before making our decision to sell out truck. Their offer was better, to be sure, and we sold it to them yesterday.

Jason was absolutely amazing! From the moment we arrived, he made us feel comfortable and supported throughout the entire process. He went above and beyond to help us with all the paperwork, making everything smooth and stress-free. His knowledge, patience, and kindness really stood out. It was a great experience overall, and we’re so grateful for Jason’s help. We would definitely recommend this dealership because of the outstanding service we received! Thanks for your help Rotman walle

Cody was great about helping me with some questions I had regarding some warranty work that needed to be done.

The receptionist who set up my appointment and checked me in was very helpful and professional.

We had a check engine light on, the car is newer (2024) 11,000 and still under warranty. We dropped it off on Friday and was told that I would hear something by the end of the day and we could possibly pick it up on Sunday . We did not get a call on Friday and Sunday when we called in to see it was not complete with no information . Monday I called and found out that there was a part to be ordered and we could possibly get it at the end of the day. No call back , so I called and inquired and found out that they were not going to have it done until the next day. So all I was wanting was clear communication and timeframe so we could prepare for what ever we had to do.

The service was great from start to finish. The vehicle was ready at the time and price that was quoted.

Friendly and helpful staff. Timely and limited waiting for service

Service was excellent but the parts dept was lacking some basic knowledge.

Fast and efficient

Everyone is so friendly at Newberg Chevy!

Service manager took me back to my car and pointed out the issues the car has. The young lady behind the service desk did a great job explaining and rescheduling my car.

professional service

I got in for an oil change very quickly and the service lasted just over an hour. Staff was super friendly!

Very professional & courteous.

Axel was fabulous. The transaction was seamless. They even found a better rate for us

Axel did fine. Manager Greg seemed distracted even though I was the only customer on the floor on that particular Sunday morning. Not the worst experience, average at best.

Great people

I had some minor kicks in my transmission. I requested to check it and replace the transmission oil. They told me that replacing oil won’t help and I must replace the transmission, quoting me $6,900. I requested another company to check, they said they must open the pan to see if there are mechanical wear/tear debris in the pan first. He opened it and said all is clean. He recommended to drain the oil and put the new one. After that process which cost me $500. All transmission problems were gone. I’m very disappointed that Chevrolet Certified Service gave me such bad advice, which could have cost me so much, for my truck with only 34,000 miles on it. I’m really upset with such a low quality effort.

I bought a brand new truck and water marks were on the passenger, and windshield, also on the black plastic in between the passenger doors i was told it would come off easy i didn’t called Russel my sales person he said he would get back to me its been a week haven’t heard from them i drove there and nobody cared to help

Dropped off my car at 2 p.m., called at 5 and was told they couldn't give me an update on my car because the technician went home already. Called at 9 the next day, sorry technician is out till 10:30 and will call me for an update.No call by 11 so I called again, sorry technician is out till 12:30. Apparently you only have one technician. Once I spoke to the technician, I was advised that both batteries in my car had to be replaced at the cost of $950, I passed on that and went to Les Schwab, they put both batteries in for $500 and was done in an hour. Last time going to Newberg Chevrolet, not enough technician and double the cost, no thank you.

Nice and friendly service staff. Didn't try to sell me something I didn't need.

In and out quickly

My 2021 Chevy Tahoe was at Newberg Chevy from August 31-December 4, 2025 due to a seized engine as a result of a recall. Communication from the service department has been non-existent. The only way that I've been able to gather information is if I have initiated an inquiry, with the exception of when there was a $100 deductible due, then I received a call right away and provided the payment as requested. Since retrieving my vehicle from the dealership on December 4, 2025 I have requested paperwork for the work that was done 3 times and have yet to receive it, even though I was told it would be emailed to me. Obviously, you have my email address since this was sent to it for feedback. I understand that I am not the only customer that the service department is dealing with on a daily basis, but to say I'm disappointed with the severe lack of follow through would be an understatement. I don't normally provide feedback for services; however, I feel like I need to in this case since it was terrible. I was hoping to be able to continue to use a Chevy dealership that was somewhat close to where I live, but this overall experience has shown me that I will have to look elsewhere when I need service for my vehicle. Additionally, I'm disappointed that it took me, the customer, calling Chevy to get the ball rolling on finding the part (full engine replacement) and I had to rent a car for the first month the vehicle was at the dealership. If I had not called Chevy to get the ball rolling, I have no idea how long it would have taken to get the engine delivered. As it was it took 3 full months. Frustrating...

We had a great experience at Newberg Chevrolet. Isiah was so helpful and we dealt with him from beginning to end, no pressure. It was surprising.

Newberg Chevrolet values my time. Very professional and courteous staff. I feel like family when I walk through the door. Thank you!

Everyone was very friendly. They were not pushy. They listened to the needs.

Greeting was great and was nice that they took me in as I was a walk in customer wasn’t pushy to try to sell me anything answered all my questions I had

He tried to get more money than the work they did.

Almost 3 months to conduct initial repair which did not fix the shuddering issue with my transmission.

All good except surprise 3% fee for using credit card